Services

Panasonic & NEC phone system services

ICOM Solutions is committed to getting the job done, especially when it comes to service & maintenance of your existing PBX phone system equipment. Whether it is a programming change or an additional handset, call or email our office to enquire. Our in-house technicians have the professional training, knowledge & support with Panasonic & NEC as well as experience with Samsung & LG phone systems. You can count on us to be professional, timely, efficient and make sure you are satisfied every step of the way.

SIP trunk provider

A SIP trunk (VOIP) is the virtual version of an analogue or digital phone line. With our SIP trunks, we can connect one, two, or twenty channels to your PBX, allowing you to make local, long distance, mobile and international calls over the Internet. We look at your current spend as well as the types of calls made & provide you with a competitive quote that suits your business needs. We can also switch your old fax line over to a fax SIP channel or fax to email service! We manage the entire process from application through to on-site completion.

SIP / VOIP installation & migration

We have the experience and skills necessary to tackle just about every type of job that comes our way. We can assist with migrating your old copper phone lines to VOIP / SIP, whichever carrier you are with.
If you have been advised that your current phone system will not work with your current suppliers VOIP / SIP trunks, give us a call to see if there is a solution that will work with your current equipment without the cost of upgrading. At ICOM Solutions, our clients know exactly what to expect – professionalism, efficiency, & exceptional
results.

Unified Communications as a Service

UCaaS stands for ‘Unified Communications as a Service’. To put it simply, it is an integrated phone, messaging, video and web conference facility, which connects over the internet. UCaaS can be
integrated with apps on smartphones & tablets as well as business applications like CRM programs, and contact center capabilities into a single platform. UCaaS is customizable to your business requirements & is perfect for the mobile & remote workforce. As the data generated by UCaaS is stored in the cloud, it also allows for business continuity no matter where in the world our staff are!

Cloud PBX

What is Cloud PBX? To keep it simple, Cloud PBX is a virtual phone system that provides secure & reliable business phone system features through the internet. As technology evolves, Cloud PBX provides the flexibility and scalability businesses need while also maintaining low costs. Cloud PBX systems are the future of telecom, and we highly recommend this system to help your business. There are so many features available on Cloud PBX such as Call Recording, Virtual Attendant (IVR), Call Groups, Voicemail facilities, Call Queues to name a few! If you are looking at changing your old phone system to a Cloud PBX, send us an email or call our office to see how we can help!

NBN Installations

Need help connecting an NBN? If you have been advised by your NBN supplier that you need a private technician to connect an NBN from the MDF to your office, you have come to the right place! Our technicians can assist with NTD installation, NBN phone socket installation as well as connect & configure the NBN to the supplied router.

Data Cabling

ICOM Solutions are specialists in the design, installation and maintenance of voice, security & data cabling. Whether you are looking for an additional data or phone outlet or a large-scale cabling project, we can help. We are a team of perfectionists with over 20 years’ experience and we’ll make sure your data cabling installation completely meets your specification, from quoting stage to complete installation. All our work is carried out professionally by our in-house accredited & experienced technicians.

Phone System Relocations

Whether you are moving premises or making changes within your office, we can assist with the relocation of your current phone system equipment. We will provide you with a detailed quote as well as coordinate the relocation of your equipment for a seamless move to your new premises!

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